Find Dealer

Accessibility Statement

  1. Introduction

Thank you for visiting our website and thank you for your interest.
Below you will find information on the accessibility of our website.
We will inform you about:

  • how you can use this offer and features,
  • what options are available to you for accessibility and
  • which authority is responsible for monitoring accessibility on this website.

This accessibility statement applies to: www.truma.com.

  1. Offer and features of this website

Via our website truma.com you can find out more about Truma’s products, our dealers, our service and support as well as our company. You can also send inquiries via a contact form and arrange workshop and service technician appointments. 

This website is mainly a presentation website that does not fall within the scope of the German Accessibility Strengthening Act (BFSG). However, a contact form is provided on this website through which consumers can contact Truma directly. This contact form falls within the scope of the BFSG and must therefore be designed to be accessible. It is also our own claim to make the rest of the website as accessible as possible.

  1. Explanations of the use of the offer and the functions

This website can be operated via virtual buttons.

On the homepage you will find a selection of products offered in the central side area. Interacting with a product presentation will take you to the product detail page.

In the header menu, you can navigate to the various product categories, service, company information, search, Truma Portal and dealer search.

In the footer menu, you will find additional buttons to navigate to the areas of newsletter registration, imprint, terms and conditions, data protection, whistleblower system, language settings and our social media pages.

  1. Legal requirements for digital accessibility

The contact form on this website is one of the so-called “services in electronic commerce”. 

Special legal requirements for accessibility apply to this.

In general, this part of the website must provide functions and procedures that are geared to the needs of people with disabilities and allow them to be used with digital aids.

The contact form on this website must be

  • perceptible information and components of the contact form are presented in such a way that they are easily perceptible to all users)
  • operable (users must be able to handle the contact form)
  • understandable information and functions of the contact form are logically structured, easily recognizable and unambiguously labelled) and
  • robust (content and functions of the contact form can be used reliably and without restrictions, even if users use digital tools)

ausgestaltet sein.

  1. Non-accessible content

This website is partially accessible. The content listed below is not accessible for the following reasons:

  • Images without alt text: Some images on the site don’t have alt text. These images are continuously checked and updated.
  • The contrast ratio of background and foreground colours is not sufficient everywhere. This content will be reviewed and updated on an ongoing basis.
  • Some areas are not correctly introduced by hierarchical ordered headings. This content will be reviewed and updated on an ongoing basis.
  • ARIA field labels are not always present, so there may be limitations when using screen readers. The ARIA field labels are continuously reviewed and updated.

  1. Available aids for accessibility

This website meets the requirements for accessibility through the following measures:

  • Alt text for images: Images on the website are equipped with alternative texts that provide a brief description of the image and can be processed by screen readers (screen readers). Alternative texts are not already available for all images
  • Adaptability of the font size: The font size of the page content can be adjusted by means of a setting option to make it as perceptible as possible for every user.
  • Adjustability of colour contrast:/strong>The colour contrast of the page elements is adjustable. It can be put up and down.
  • Accessible captchas:/strong> To ensure that inputs are of human origin, so-called “captchas” may be used. These captchas can be operated not only by optical assignment using vision, but also by solving simple brain teasers.
  • Usability via mouse and keyboard: peration is possible via mouse as well as keyboard.
  • Browser-independent page output: Content and functions of this website are available in identical arrangement, orientation and resolution regardless of the browser used.
  • Cascading Style Sheets (CSS): A programming language is used that separates the presentation of the page content in terms of presentation, colour and design from its content structure. This makes it possible for digital tools to use their own visibility schemes to display the page content.
  • Checked correctness of HTML codes: All HTML codes are permanently checked for functionality in order to rule out functional failures and the lack of comprehensibility by digital aids.
  • Sufficient spacing between characters: Characters are displayed with sufficient spacing from each other so as not to impair readability.
  • Compatibility with screen readers: The content of the online shop is compatible with common screen readers (screen reading aids) and can be read and processed by them.
  • Responsive design (adaptation to different screen sizes): The content, elements and functions automatically adapt in their dimensions to the size of the screen used.
  • Scalability (visibility at magnification): Page elements and content remain readable in high resolution even at magnification.
  • S Strong colour contrast: A strong contrast between colours of characters and
  • Backgrounds is preset to ensure optimal visibility of the page elements.
  • Text hints if input fields are not filled in: If mandatory input fields are not filled in, a note in text form will be issued in addition to a coloured marking. This note clarifies what information is missing in the input field.
  • Subtitles in videos: Embedded videos with spoken content are equipped with subtitles to allow deaf people to play them without restrictions.

  1. Report barrier

If you encounter any barriers on our website, please let us know on which page and in which function you have encountered barriers. We strive to remove the reported barriers as quickly as possible within the scope of technical and economic possibilities. 

You can reach us via our contact form at

truma.com/contact

or by post at the address:

Truma Gerätetechnik GmbH & Co. KG

Wernher-von-Braun-Str. 12

D-85640 Putzbrunn

  1. Competent supervisory authority

The following authority is responsible for monitoring the accessibility of this website:

Market Surveillance Authority of the Länder for the Accessibility of Products and Services (MLBF)

c/o Ministry of Labour, Social Affairs, Health and Equality Saxony-Anhalt

P.O. Box 39 11 55

39135 Magdeburg

Phone: (+49) (0) 391 567 4530

Email: MLBF@ms.sachsen-anhalt.de

  1. Status

The accessibility was last checked on 13th August 2025. This accessibility statement was created on 28th June 2025 and last updated on 19th August 2025.