EU Dataforordning
The European Data Act grants users of connected products and services certain rights regarding access to data generated during their use.
Access to iNet X Data
To support these rights, Truma provides the iNet X Data Portal. Users can access data associated with their iNet X account and connected devices via the portal. The portal also allows authorised third parties to submit data access requests, provided this is permitted under applicable law.
iNet X Data Portal
The iNet X Data provides a central point of access for exercising data access rights under the European Data Act.
Once authenticated, users can request and download available data relating to their iNet X account and their registered devices. Authorised third parties can submit data access requests via the same portal in accordance with the applicable legal requirements. The requested data is made available via the portal in a structured electronic format.
Disclosure of data to third parties
Under the EU Data Act, users may request that Truma make the data available to them to a third party of their choice.
If you would like your data to be provided to a third party, please contact us at: info@truma.com
Please provide the following information:
- Your name and contact details
- The identification details of your Truma product or your iNet X account
- The name and contact details of the third party in question
- A statement confirming that you wish your data to be transferred to the named third party
- Information that Truma may request to verify your identity and your authorisation as a user of the relevant product or account
Upon receipt of your request, Truma will verify the user’s identity, their authorisation in relation to the data in question, and the details of the named third party.
Following successful verification, Truma shall make the data available to the user, together with the metadata required for its use, available to the designated third party without undue delay and in accordance with the applicable legal requirements, in a structured and machine-readable format.
To protect the security of our systems and the rights and interests of all parties involved, additional evidence may be required for identity and authorisation checks, as well as for authorising the data transfer.
Pre-Contractual Information
Information on connected iNet X products and services, available data categories and data access rights can be found here.
Legal Information
Further information on the processing of personal data can be found in our: