Step 1 of 8
Required utensils
Ensure that the following conditions are met during the descaling process:
Damage to the appliance if descaling and firmware update are carried out at the same time
Switch off space and water heating.
Inadequate descaling due to the CombiNeo water container not being emptied completely.
Damage to the water system due to the descaling solution being too "harsh"
Starting the descaling programme via the control panel:
Note: the appearance of the display varies depending on the control panel version or vehicle configuration in use
Faulty / incomplete descaling due to insuffi- cient descaling solution in the CombiNeo's water container.
Descaling solution is released into the en- vironment.
The descaling solution has not been completely drained.
Descaling solution enters the body, skin contact with descaling solution due to incomplete or incorrect rinsing
Start the rinsing programme via the control panel:
Possible water damage due to water drainage issues
Risk of damage to the water pump and incomplete rinsing due to running dry.
The full range of functions of the device is available again.