Truma grows North American Mobile Service Network

Continuing their focus on customer support and service, Truma announced the addition of three new service areas

05/28/2018

Continuing their focus on customer support and service, and the opening of the first North American Truma Sales and Service office in Lakeland, Florida, Truma announced today the addition of three new service areas.

Truma has hired three experienced mobile service technicians in Arizona, Colorado and California to support their growing number of customers. Shane Dorais will be working out of the Colorado Springs area, Todd Bowen will have responsibility for the Phoenix area and Stewart Neville for the San Diego/LA areas. Truma Mobile Service Techs will install and service the Truma AquaGo hybrid on-demand water heater for customers wanting to upgrade their hot water experience.

"Our customers are spreading the news about the Truma AquaGo, sharing how great it is to shower in their RVs the way they are used to showering at home. Customers are anxious to swap out their existing water heaters for the Truma AquaGo and we want to help them get the product installed without a wait," said Gerhard Hundsberger, President and CEO of Truma North America.

Truma Mobile Service Techs will travel to their customer’s campground sites or homes to perform installations or routine service on Truma products. Hundsberger continued, "Truma is dedicated to supporting customers with service on our systems throughout the life of the product. We will continue to add more mobile service techs as needed throughout the United States and Canada."

Truma will soon break ground at their new location on County Road 6 in Elkhart where they will also have a full Truma Service Center. "We are proud of Truma’s reputation for outstanding service after almost 70 years in the RV industry and happy to expand service throughout North America," said Hundsberger.

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