My Truma iNet Box does not receive SMS – why?

Perhaps you entered the wrong phone number for the iNet Box in the Truma App set-up wizard. To check this, copy the iNet Box phone number from the GSM set-up wizard, paste it into the selection field of the mobile phone and call it. Normally, it rings once or twice before you hear the busy signal. If this does not happen, check the phone number and set up GSM again with the correct iNet Box number.

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If you require information about Truma Service Centres in the UK, please contact Truma UK on:

Phone: 01283 587960

Service times
Monday – Friday 8.30 a.m. – 5.30 p.m.
Weekends and bank holidays: Closed

If you have a question about an appliance, always have information about the appliance type, year of manufacture and factory number at hand. You'll find this on the type plate on the appliance.

Truma type plate

Find your nearest Truma Expert.

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