I cannot pair my Truma iNet Box – what can I do?

Please check the following in this order:

  1. Is the green LED on the Truma iNet Box lit or flashing? If not, you have to switch the iNet Box on.
  2. Is Bluetooth enabled on your smartphone? If not, enable Bluetooth.
  3. Remove old iNet Box pairings from the smartphone. To do this, in Settings, select Bluetooth and select the paired devices.
  4. Is the blue LED on the Truma iNet Box lit? Another smartphone could be enabled. Close the Truma App on the enabled smartphone so that the blue LED goes out.
  5. Have you selected menu item 1.1. Set-up in the Truma App? If not, select the menu item.
  6. Close the Truma App and restart it.
  7. Reset the Truma iNet Box by holding the button depressed for at least 20 seconds.
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If you require information about Truma Service Centres in the UK, please contact Truma UK on:

Phone: 01283 587960
E-mail: technical@trumauk.com

Service times
Monday – Friday 8.30 a.m. – 5.30 p.m.
Weekends and bank holidays: Closed

If you have a question about an appliance, always have information about the appliance type, year of manufacture and factory number at hand. You'll find this on the type plate on the appliance.

Truma type plate

Find your nearest Truma Expert.

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