How can I prevent the Truma LevelCheck measuring incorrectly?

To ensure reliable measurement, we advise that you clean the measuring head of LevelCheck regularly with a damp cloth without cleaning agent. A dirty measuring head can cause incorrect measurements. Dust particles especially adhere to aluminium cylinders; this greatly disrupts the measurement process. Dirty or rusty gas cylinders tend to be more difficult to measure accurately.

Adverse effects also arise from:

  • a non-visible rust patch inside the gas cylinder
  • a very thick coat of paint outside the gas cylinder
  • stickers on the outside of the gas cylinder
  • (frozen) condensation on the outside of the gas cylinder
  • damage to the gas cylinder, such as dents or scrapes

If the Truma LevelCheck does not show a result, clean the measuring head and measure at a different place on the gas cylinder. This usually produces the desired result.

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If you require information about Truma Service Centres in the UK, please contact Truma UK on:

Phone: 01283 587960

Service times
Monday – Friday 8.30 a.m. – 5.30 p.m.
Weekends and bank holidays: Closed

If you have a question about an appliance, always have information about the appliance type, year of manufacture and factory number at hand. You'll find this on the type plate on the appliance.

Truma type plate

Find your nearest Truma Expert.

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