Why is my Saphir comfort RC air conditioner not heating?

If your Saphir comfort RC air conditioner does not heat, it may be because the thawing process is running (outdoor temperature between 4 °C – 7 °C). Lower the fan setting.

Please note that the Saphir comfort RC does not heat if the outdoor temperature is below 4 °C.

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If you require information about Truma Service Centres in the UK, please contact Truma UK on:

Phone: 01283 587960
E-mail: technical@trumauk.com

Service times
Monday – Friday 8.30 a.m. – 5.30 p.m.
Weekends and bank holidays: Closed

If you have a question about an appliance, always have information about the appliance type, year of manufacture and factory number at hand. You'll find this on the type plate on the appliance.

Truma type plate

Find your nearest Truma Expert.

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