Truma – The company at a glanceSuccess through innovation and passion

Truma UK was founded in April 1997, originally based in Burton-On-Trent, we have since relocated to Dove Valley Business Park, an accessible development off the A50 between Derby and Stoke. Truma UK is now an established branch of the Truma group, and products are transported across the network of UK dealers and manufacturers from Truma UK’s Head Office. Truma’s many years of experience working with caravans, motor homes, commercial vehicles and boats are reflected in high levels of technical expertise and high quality products. The large on-site warehouse allows Truma products to be packaged, picked and stored via one central division, offering prompt delivery and rapid distribution to all parts of the UK.

Truma GmbH & Co. KG

Truma has been marketing accessories for caravans and motor homes in Germany since Philipp Kreis established the company in 1949. In over 65 years, Truma has developed into a successful international company that is still family-owned.

Back then, it all started with a gas lamp, which the company founder assembled himself in his living room. These days, Truma is a system supplier of heaters, air conditioning systems, hot water generators, manoeuvring assistants and gas supply in the caravan. Since the introduction of the Truma iNet System, digital networking has also become matter of course in everyday camping – and the search for innovative ideas continues every day.

What Truma stands for

Truma employee testing a Truma Combi

Reliability

Truma has been the leading specialist for caravan accessories for more than 65 years. In 1961, we developed the “first officially recognized caravan heater”, which made winter camping possible for the first time. Camping would just not be the same without Truma products.

Competence

Truma has developed many innovations, thus setting new standards – for example the first liquid gas heater and the first manoeuvring assistant for caravans. Thanks to our practical research and development, we continuously introduce new and further developed products to the market.

Two Truma employees working in the production

Product quality

Truma products are the most effective on the market – they are very reliable and extremely efficient. This explains why the trade press regularly rates Truma as the best accessory brand for heaters and manoeuvring systems.

Truma employee explains end customer the the Truma LevelControl

Service quality

No matter whether you contact the help line or the Service Centre in Putzbrunn: all service staff are able to put themselves in the customer’s shoes and provide them with competent assistance. Truma service technicians with their service vehicles, travelling throughout Germany guarantee fast on-site help.

Truma employee shows customers a Truma LevelControl

Customer proximity

No matter where you are: an extensive sales network of specialist dealerships and Service Partners ensures that you receive professional advice and can obtain spare parts, retrofit products and practical accessories regardless of your location. In more than 30 countries.

Two Truma employees playing kicker

Family

A friendly and informal working atmosphere and a social company culture are very important for Truma. This produces a strong feeling of identification among all of our employees – in production and in administration.

Truma employee refueling an electric vehicle

Sustainability

Caravanning and a passion for nature belong together. Therefore, environmentally conscious, sustainable action is firmly rooted in our company culture.

Truma Germany – The company in figures

Name recognition Icon caravan and motor caravan

Very high level of name recognition in the European caravanning market

Hidden Champion Icon cup

European market leader for heaters and manoeuvring systems

Awards Icon light bulb

Top 100 most innovative SMEs in Germany

Employees Icon people

More than 600 employees

Products Icon S heater

Since 1961, more than 6 million S heaters

Locations Infographics Truma worldmap

Five branches worldwide and a strong network of competent importers, authorized dealers and Service Partners

Truma UK management

Truma UK Joint Managing Director Phil Clark
Phil Clark
Joint Managing Director
Truma UK Joint Managing Director Martin Fitzpatrick
Martin Fitzpatrick
Joint Managing Director

Truma UK quality management

Truma UK has been audited and has proven that the management system complies with the ISO 9001:2015 Quality Management System. The certificate is valid for the following: supply, service, repair, technical support of space heaters, water heaters, air-conditioning units, caravan movers, related accessories and test equipment for the leisure industry.

Download quality management certificate

EC Gas Appliances Directive certificate

All Truma gas appliances fulfil the EC Gas Appliances Directive. The German Technical and Scientific Association for Gas and Water (DVGW) certificate acknowledges the high production quality of Truma heaters, hot water generators, shut-off valves and gas lamps, which are allowed to bear the CE mark.

Download EC Gas Appliances Directive

  • Message
  • Service Centres
  • Dealer search

If you require information about Truma Service Centres in the UK, please contact Truma UK on:

Contact
Phone: 01283 587960
E-mail: technical@trumauk.com

Service times
Monday – Friday 8.30 a.m. – 5.30 p.m.
Weekends and bank holidays: Closed

If you have a question about an appliance, always have information about the appliance type, year of manufacture and factory number at hand. You'll find this on the type plate on the appliance.

Truma type plate

Find your nearest Truma Expert.

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