Truma winter service cancelled due to corona restrictions

Truma Service will not be available over the festive season due to significantly increasing infection rates

02.des.2021

Christmas is deeply rooted in traditions – ones that fill you with joy year after year.  

This year however, owing to the current COVID-19 development, Truma will suspend its popular Winter Service over the Christmas break.

The recently taken lockdown measures in Austria and some regions of Germany, the associated travel restrictions and the continually increasing infection rates have been decisive factors in making this decision. “The health and wellbeing of our employees, customers and partners is the top priority for us at Truma. Indeed, it is with a heavy heart that we have decided to suspend our Winter Service at the various campsites in the Alpine regions this year,” explains Michael Roither, Head of International Service & Sales Operations at Truma.

Truma Service is available on the central number +49 (0) 89 46 17 20 20 and the website https://www.truma.de/service in the case of service issues over the festive season.

In Italy and Switzerland, the following Service Partners are available in the case of an emergency over Christmas and New Year: 

  • Caravan Park Sexten, 39030 Sexten, Italy                 
    (27th to 31st Dec. 2021), PCS Camper Mobil: +39 340 573 6194, contact: Michael Pistore 
  • Arber Caravans, 6033 Buchrain, Central Switzerland region / Canton of Lucerne  
    Tel.: +41 41 448 28 28, mobile: +41 79 777 57 70, contact: Ueli Arber,  
    workshop service only 
  • Caravan-Service Siegenthaler, 3930 Eyholz, Rhone Valley region / Canton of Valais  
    Walligrundstr. 32, 3930 Eyholz, Tel.: +41 27 946 23 07  
    Contact: Kurt Siegenthaler, workshop service only 
  • Caravan Technik Martin Debald, 5014 Gretzenbach, Swiss Plateau region / Switzerland 
    Güterstrasse 19, Tel.: +41 76 589 57 79, contact: Martin Debald,  
    Mobile Service Partner  
  • Campingservice Lüthi, 3800 Interlaken, Bernese Highlands region / Canton of Bern 
    Untere Bönigstrasse 48, Tel.: +41 79 783 32 28, contact: Raphael Lüthi 
    Mobile Service Partner  
  • Camper Huus, 7000 Chur, Grisons region / Canton of Grisons 
    Felsenaustr. 41, 7000 Chur, Tel.: +41 81 284 64 79, Mobile: +41 79 350 85 86  
    Contact: Roland Meier 
  • Truma Importeur, 8404 Winterthur 
    Selzam AG, Harzachstrasse 8, service number: +41 900 085 085  
    Contact: Alois Haueis