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General

160 FAQ

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One number for all cases:

+49 (0) 89 4617-2020

Do you have a question about a product, would you like to arrange an appointment with a Truma Service technician or do you need assistance? Just call us.

Service times:
Monday to Friday from 8 a.m. to 6 p.m.

Truma Service can be contacted in the following ways over the Christmas period:

24 to 26 Dec. 2018 and 29 and 31 Dec. 2018 from 8 a.m. to 2 p.m. (emergency service).
27 and 28 Dec. 2018 from 8 a.m. to 6 p.m.
Truma Service is not available on 1 Jan. 2019. Normal hours resume from 2 Jan. 2019 onwards: Monday to Friday from 8 a.m. to 6 p.m.

If you have a question about an appliance, always have information about the appliance type, year of manufacture and factory number at hand. You'll find this on the type plate on the appliance.

Truma type plate

Visit Truma in Putzbrunn.

Service directly from the manufacturer: The Truma Service workshop is located in Putzbrunn, near Munich, Germany. Our staff are very familiar with all Truma products – especially if things get tricky. A journey that’s always worth the effort.

Service times

May to September
Monday – Thursday: 7:30 a.m. – 4:30 p.m.
Friday: 7:30 a.m. – 3 p.m.

October to April
Monday – Thursday: 7:30 a.m. – 4:30 p.m.
Friday: 7:30 a.m. – 4 p.m.

To arrange an appointment, call

+49 (0) 89 4617-2020


Truma Servicewerkstatt
Michael-Haslbeck-Straße 13
85640 Putzbrunn, Germany

Find your nearest Truma Service Partner

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