Woman with boy on her arm in front of motor caravan in the Truma service workshop

Our Customer service

The Truma customer service team is there for you if you require any help with your Truma product. Use the following options to contact us: Write to us or give us a call.

If you have a question about an appliance, always have information about the appliance type, year of manufacture and factory number at hand.

You'll find this on the type plate on the appliance.

Are you currently in the vehicle and need telephone help with an acute problem?

We are happy to support you.

For questions about a device, always have the information on the device type, year of manufacture and serial number ready.

Diese findest du auf dem Typenschild am Gerät.

You can reach us personally at +49 89 4617-2020

1st April - 30th September
Monday - Thursday: 10:00 a.m. - 4:00 p.m.
Friday - Saturday: 8:00 a.m. - 1:00 p.m.
1st October - 31th March
Monday - Thursday: 08:00 a.m. - 5:00 p.m.
Friday - Saturday: 8:00 a.m. - 1:00 p.m.
(Note: Support is only available in German on Saturdays)