Current situation

We are still there for you!

Staying at home – that’s the best form of solidarity in this exceptional situation. For this reason, we are protecting the health and well-being of our employees and customers and restricting operations at Truma until 19.04.2020.

How to reach us:

  • You can still reach our Service Centre by calling 0049 89 4617 20 20 and sending an e-mail to
  • Our service workshop in Putzbrunn will be closed during this period
  • Our mobile service technicians will only be available for emergency cases. Please also contact our service center
  • Unfortunately, we cannot accept any goods for complaint processing during this period

Thank you for your understanding and stay healthy!

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One number for all cases:

+49 (0) 89 4617-2020

Do you have a question about a product, would you like to arrange an appointment with a Truma Service technician or do you need assistance? Just call us.

Service times:

Due to the current situation we have restricted or service times.

Monday to Thursday from 8 a.m. to 4:30 p.m.
Friday from 8 a.m. to 1 p.m.

If you have a question about an appliance, always have information about the appliance type, year of manufacture and factory number at hand. You'll find this on the type plate on the appliance.

Truma type plate

Service workshop in Putzbrunn will be temporarily closed as well

Out of responsibility for the health of our employees and customers, we have restricted operations at Truma due to the current situation until 19.04.2020.

Our service workshop in Putzbrunn will be temporarily closed as well.


You can still reach our Service Centre by


calling +49 (0)89 4617-2020  and sending an e-mail to 


Truma Servicewerkstatt
Michael-Haslbeck-Straße 13
85640 Putzbrunn, Germany

No sale of spare parts / Please do not send any equipment to Truma without being requested to do so.


Find your nearest Truma Expert.

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