Can the Truma heater S 3004 be installed in place of the old S 3002 and what must be considered?

Yes, the S 3004 can be installed in the position of the old heater if it is an S 3002 built after 05/96. With older models, the floor cut-out must be changed.

Remember that the control panel carrier is higher due to the new cover and that the cupboard door may have to be modified in some cases. The contour and, hence, the depth of the floor base have also been changed slightly – as a result, you may see the impression of the old base on the floor.

  • Message
  • Service Helpline
  • Service Centre
  • Dealer search

One number for all cases:

+49 (0) 89 4617-2020

Do you have a question about a product, would you like to arrange an appointment with a Truma Service technician or do you need assistance? Just call us.

Service times:
Monday to Friday from 8 a.m. to 6 p.m.

If you have a question about an appliance, always have information about the appliance type, year of manufacture and factory number at hand. You'll find this on the type plate on the appliance.

Truma type plate

Visit the Truma service workshop!

Service directly from the manufacturer: The Truma Service workshop is located in Putzbrunn, near Munich, Germany. Our staff are very familiar with all Truma products, install devices and repair devices that have already been installed.

Service times

May to September
Monday – Thursday: 7:30 a.m. – 4:30 p.m.
Friday: 7:30 a.m. – 3 p.m.

October to April
Monday – Thursday: 7:30 a.m. – 4:30 p.m.
Friday: 7:30 a.m. – 4 p.m.

To arrange an appointment, call

+49 (0) 89 4617-2020


Truma Servicewerkstatt
Michael-Haslbeck-Straße 13
85640 Putzbrunn, Germany

No sale of spare parts / Please do not send any equipment to Truma without being requested to do so.

Find your nearest Truma Expert.

We use cookies to ensure optimum design and continuous improvement of our website. By using the website, you agree to the use of cookies. Accept More information