Truma Service at Christmas and New Year

If the worst comes to the worst, we’ll be there for you

09.11.2017
Family in a snowy landscape on their way to the caravan

“Truma Service is where our customers need us – even on bank holidays”, says Service Manager Michael Suckart. Once again, Truma Service technicians will be available at six camp sites in Germany, Austria and Italy from 23 to 31 December 2017. They will service surrounding camp sites from these five locations. “Our products are very reliable and durable, but there may be the occasional problem. If the heating breaks down, your holiday is ruined. This is why Truma Service has been offering assistance over the Christmas and New Year period for many years. Our service technicians are on call at the most important winter camp sites to provide assistance if necessary. In this way, we make sure that our customers can enjoy carefree holidays.” The Truma experts not only repair appliances, they also answer questions and provide advice about all our products:

  • Camping Grüntensee, 87497 Wertach, Germany
  • Camping Bankenhof, 79856 Hinterzarten am Titisee, Germany
  • Eurocamp Wilder Kaiser, 6345 Kössen, Austria
  • Erlebnis Comfort Camping Aufenfeld, 6274 Aschau, Austria
  • Caravan Park Sexten, 39030 Sexten, Italy

Truma Service can be reached on the central service number +49 (0) 89-46 17 20 20 as follows:


Truma Service Helpline
24 to 26 Dec. 2017 and 30 to 31 Dec. 2017 from 8:00 am to 2:00 pm (emergency service).
27 to 29 Dec. 2017 from 8:00 am to 6:00 pm.


Truma Service workshop

From 27 to 29 December 2017, the workshop is staffed from 8:00 am to 4:30 pm.

On 1 January 2018 Truma Service is not available, from 2 January 2018, the normal service times from Monday to Friday, 8:00 am to 6:00 pm will apply.

Winter service also in Switzerland
An emergency service is also available in the Swiss Alpine regions from 24 to 31 December 2017. Winter campers can contact the Truma Service Partners directly or the Truma importer Selzam AG.


Grisons region / Canton of Grisons

Camper Huus, Felsenaustr. 41, 7000 Chur
Tel.: +41 81 284 64 79
Mobile: +41 79 350 85 86
Contact: Roland Meier

Rhone Valley region / Canton of Valais
Caravan-Service Siegenthaler, Walligrundstr. 32, 3930 Eyholz
Tel.: +41 27 946 23 07
Contact: Kurt Siegenthaler
Note: workshop service only

Central Switzerland region / Canton of Lucerne
Arber Caravans, Sagenwaldstrasse 26, 6033 Buchrain
Tel.: +41 41 448 28 28
Mobile: +41 79 777 57 70
Contact: Ueli Arber
Note: workshop service only

Bernese Highlands region / Canton of Bern
PWT Plüss Wohnmobil Technik, Gummweg 112, 3612 Steffisburg
Tel.: +41 33 437 48 68
Contact: Bernhard Plüss

Swiss Plateau region
KHC Service GmbH, Grenzstrasse 20a, 5525 Fischbach-Göslikon
Tel.: +41 76 589 57 79
Contact: Martin Debald
Note: Mobile service partner

Truma Importer
Selzam AG, Harzachstrasse 8, 8404 Winterthur
Service number: +41 900 085 085
Contact: Alois Haueis

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