Truma – The company at a glanceInternational success through innovation and passion

Almost every camper in Europe knows Truma. We have been marketing accessories for caravans and motor homes since Philipp Kreis established the company in 1949. In over 65 years, Truma has developed into a successful international company that is still family-owned.

Back then, it all started with a gas lamp, which the company founder assembled himself in his living room. These days, Truma is a system supplier of heaters, air conditioning systems, hot water generators, manoeuvring assistants and gas supply in the caravan. Since the introduction of the Truma iNet System, digital networking has also become matter of course in everyday camping – and the search for innovative ideas continues every day. It also helps that many of our employees are also passionate campers: they not only develop products, they also use them. It is precisely this passion and identification that makes Truma successful.

What Truma stands for

Reliability

Truma has been the leading specialist for caravan accessories for more than 65 years. In 1961, we developed the “first officially recognized caravan heater”, which made winter camping possible for the first time. Camping would just not be the same without Truma products.

Competence

Truma has developed many innovations, thus setting new standards – for example the first liquid gas heater and the first manoeuvring assistant for caravans. Thanks to our practical research and development, we continuously introduce new and further developed products to the market.

Product quality

Truma products are the most effective on the market – they are very reliable and extremely efficient. This explains why the trade press regularly rates Truma as the best accessory brand for heaters and manoeuvring systems.

Service quality

No matter whether you contact the help line or the Service Centre in Putzbrunn: all service staff are able to put themselves in the customer’s shoes and provide them with competent assistance. Truma service technicians with their service vehicles, travelling throughout Germany guarantee fast on-site help.

Customer proximity

No matter where you are: an extensive sales network of specialist dealerships and Service Partners ensures that you receive professional advice and can obtain spare parts, retrofit products and practical accessories regardless of your location. In more than 30 countries.

Family

A friendly and informal working atmosphere and a social company culture are very important for Truma. This produces a strong feeling of identification among all of our employees – in production and in administration.

Sustainability

Caravanning and a passion for nature belong together. Therefore, environmentally conscious, sustainable action is firmly rooted in our company culture.

Truma corporate video

Truma – The company in figures

Name recognition

Very high level of name recognition in the European caravanning market

Hidden Champion

European market leader for heaters and manoeuvring systems

Awards

Top 100 most innovative SMEs in Germany

Employees

More than 600 employees

Products

Since 1961, more than 6 million S heaters

Locations

Five branches worldwide and a strong network of competent importers, authorized dealers and Service Partners

Truma management

Robert Strauß
Commercial Managing Director
Frank Oster
Technical Managing Director
Eduard Schrall
Head of Distribution / Marketing / Sales

Truma quality management

In 2015, we proved that we fulfil the requirements of the ISO 9001:2008 quality management system standard.

Download quality management certificate

EC Gas Appliances Directive certificate

All Truma gas appliances fulfil the EC Gas Appliances Directive. The German Technical and Scientific Association for Gas and Water (DVGW) certificate acknowledges the high production quality of Truma heaters, hot water generators, shut-off valves and gas lamps, which are allowed to bear the CE mark.

Download EC Gas Appliances Directive

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  • Service Centre
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One number for all cases:

+49 (0) 89 4617-2020

Do you have a question about a product, would you like to arrange an appointment with a Truma Service technician or do you need assistance? Just call us.

Service times:
Monday to Friday from 8 a.m. to 6 p.m.

If you have a question about an appliance, always have information about the appliance type, year of manufacture and factory number at hand. You'll find this on the type plate on the appliance.

Visit Truma in Putzbrunn.

Service directly from the manufacturer: The Truma Service workshop is located in Putzbrunn, near Munich, Germany. Our staff are very familiar with all Truma products – especially if things get tricky. A journey that’s always worth the effort.

Service times

May to September
Monday – Thursday: 7:30 a.m. – 4:30 p.m.
Friday: 7:30 a.m. – 3 p.m.

October to April
Monday – Thursday: 7:30 a.m. – 4:30 p.m.
Friday: 7:30 a.m. – 4 p.m.

To arrange an appointment, call


+49 (0) 89 4617-2020

 

Truma Servicewerkstatt
Michael-Haslbeck-Straße 13
85640 Putzbrunn, Germany

Find your nearest Truma Expert.

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