Benefits, tips, answers: Cleaning and disinfection

It is Truma’s policy to take a responsible and honest approach when dealing with our customers. Therefore, we are committed to entering an open dialogue with them. With this in mind, it is important for us to communicate openly where information about the ingredients used in our products and how they should be used, as well as what to do in an emergency, is concerned. Example: "In case of contact with eyes, rinse immediately with water and seek medical advice".

With AquaStar we have struck a perfect balance between effectiveness and safety for the environment and your health.

AquaStar 1&2, which are very effective in removing limescale, biofilm and bacteria from your drinking water system, are marked with an “irritant” warning. Despite this, if used properly, the products are environmentally friendly and pose no risk to health. (1) Firstly, the products are flushed out of the system at the end of their application time (citric acid, sliver); (2) secondly, during application, the highly effective ingredients (peroxide) decompose into harmless oxidation products such as water and oxygen.

The product added directly to the drinking water and remaining in it is the AquaStar 3 water descaler/preserver. It is not subject to marking. It relies on active oxygen and silver ions for its effect. As such, the chlorine-free AquaStar 3 is environment

 

European legislation requires that these products are marked. Many competitors do not meet this requirement for marking and hence do not inform their customers openly of the potential risks.

The products can also be dissolved in cold water, but the process takes much longer. You can compare this with the time it takes for sugar to dissolve in a cold drink as opposed to a warm drink. Therefore, we strongly recommend dissolving AquaStar 1+2 in warm water.

One pack of AquaStar 1+2 is sufficient for a tank volume of up to 50 litres. For a tank volume of 50 to 100 litres, please use 2 packs of AquaStar 1+2. For a tank volume of 100 to 150 litres, you will need 3 packs of AquaStar 1+2, etc.

Example 1: Your water tank has a capacity of 30 litres - you will need 1 pack of AquaStar 1+2.

Example 2: Your water tank has a capacity of 75 litres - you will need 2 packs of AquaStar 1+2.

Example 3: Your water tank has a capacity of 120 litres - you will need 3 packs of AquaStar 1+2.

 

AquaStar 1 (descaling): at least 1 hour
AquaStar 2 (disinfection): at least 12 hours

No. Truma AquaStar 1+2 have been designed specifically for the motor home and caravan market. They are chlorine-free and will not damage the materials in your Truma drinking water system. You can use AquaStar 1+2 without hesitation with all stainless steel water heaters. Specifically, material compatibility has been tested and verified in an endurance test involving all materials used by Truma.

The active oxygen released when using AquaStar 2 and AquaStar changes the structure of germs through oxidation. This kills them off and neutralises the active oxygen. Furthermore, the microorganisms in the water are deactivated by blocking the metabolites which are vital to their survival. This is achieved by the silver ions filling the corresponding cell receptors.

The concentration of AquaStar 1, dissolved in 50 litres of water, is 1% (citric acid, dissolved).

The concentration of AquaStar 2, dissolved in 50 litres of water, is 0.042% (potassium monopersulfate dissolved/in application) and 0.03% (citric acid dissolved/in application).

After cleaning or flushing, please dispose of the water mixed with AquaStar 1+2 in the campsite’s waste water system or down an outlet connected to the sewer system.

Please dispose of the empty box with your paper waste. Once the entire content of the pack containing the AquaStar 1+2 has been used, roll up the pack and dispose of it in your residual waste.

AquaStar 1+2 last for up to 3 years.

One packet of AquaStar 3 contains 10 packs. One pack is sufficient for a tank volume of up to 50 litres. For a tank volume of 50 to 100 litres, please use 2 packs of AquaStar 2. For a tank volume of 100 to 150 litres, you will need 3 packs of AquaStar 3, etc.

Example 1: Your water tank has a capacity of 30 litres - you will need 1 pack of AquaStar 3.

Example 2: Your water tank has a capacity of 75 litres - you will need 2 packs of AquaStar 3.

Example 3: Your water tank has a capacity of 120 litres - you will need 3 packs of AquaStar 3.

 

AquaStar 3 needs 1 to 2 hours to descale/preserve water. Allow 6 hours for the product to take full effect. The water is then protected against recontamination for up to 6 months.

AquaStar 3 protects water against recontamination for up to 6 months.

Yes. AquaStar 3 is chlorine-free and the active agent contained in AquaStar 3 reacts with water and oxygen. The natural silver is rebalanced by the human body.

AquaStar 3 does not change the taste of water.

The concentration of AquaStar 3, mixed with 50 litres of water, is 0.018% (H202 dissolved/in application).

Please dispose of the empty box with your paper waste. Once the entire content of the pack containing the AquaStar 3 has been used, dispose of it in your residual waste.

AquaStar 3 lasts for up to 3 years.

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Yes, the effects have been verified both in a laboratory and in practical application in a vehicle by two independent hygiene institutes. At least 99.99% of all germs were killed off in the test.